You can buy tickets for shows at the Royal Opera House in a number of ways such as in person direct from the theatre’s box office, online or by telephone. Tickets are available to purchase for the orchestra stalls, stalls circle, The Donald Gordon grand tier, balcony and amphitheatre. Tickets for the middle of the stalls and front section of the stalls circle tend to be the most expensive. All audience members must have their own seat and there is no discount for children.
All tickets to shows at the Royal Opera House include a mandatory £1 restoration levy, which is clearly marked on each ticket and is included within the overall price. The restoration levy fee goes directly to the theatre for the express purposes of essential renovation work, upkeep and maintenance.
Purchasing Tickets by Phone
Booking tickets for shows at the Royal Opera House can be done directly through the box office. Simply call 020 7304 4000 and you will be put through to one of their helpful staff who will process your booking and answer any questions you may have.
Pre-purchased tickets can be arranged for collection from the box office and can be picked up from one hour before the performance starts. You will need the credit or debit card you booked with and your booking reference number as proof of purchase.
Purchasing Tickets in Person
If you would like to book your tickets in person, then pop along to the box office of the Royal Opera House, which is open Monday to Saturday from 10am to 8pm (except for major holidays) and on Sundays from four hours before a main house performance or two hours before a Linbury Studio performance (never before 10am).
Purchasing Tickets Online
Booking tickets online can be confusing for some, as there are just so many online retailers offering tickets for shows at the Royal Opera House. The way to wade through the options is to look for STAR accreditation on the ticketing website. STAR stands for Society of Ticket Agents and Retailers and is identifiable by the official STAR logo.
STAR-approved retailers must comply with a strict set of rules and regulations that ensure the customer is always protected when purchasing a ticket. For example, STAR ensures that the face value of tickets is always displayed and any viewing restrictions are clearly shown before purchase. STAR also acts as a regulatory body and will intervene on your behalf if you believe that your tickets did not comply with the STAR retailer regulations. Using STAR-affiliated sites means that you are always protected when buying your tickets.
Some online retailers offer customers the chance to print their own tickets at home rather than collecting from the box office or having them sent in the post. This option can cut down on waiting time and is environmentally friendly and cost-effective. You must always ensure that you have printed all tickets for your party.
Purchasing Group Tickets
If you are planning on booking eight or more tickets to a show at the Royal Opera House, then you are eligible for group rates that are lower than the standard ticket price. Discount group tickets are perfect for larger group outings such as birthday parties, school trips, social groups and family gatherings.
Purchasing Access Tickets
If you are disabled, you and your carer are eligible for a discounted ticket rate. Just call the Royal Opera House’s access line on 020 7304 4000. The staff will also be able to answer any questions you may have concerning access and accessibility.